Our Return and Exchange Policy is simple! If you are not satisfied with a product within 7 days of the product being delivered, we will replace or exchange it for another equal or lower dollar value item of your choosing. If you would like to exchange it for a higher dollar value item, then we will apply a credit to your account once the product is returned to us, and you are free to pay the difference in dollar value. Shipping costs for returned products are the responsibility of the customer.
We allow returned products to be 1 gram light. That means if you use more than 1g of the product, we will not accept it as an exchangeable item, and you assume the risk of loss for the product(s) returned. All returned products are weighed upon receipt.
For any questions or inquiries, please contact us via email – firstname.lastname@example.org